Customization: | Available |
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After-sales Service: | Best Service Always Online |
Warranty: | Best Service Always Online |
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Q:Are you a factory or trading Company? | ||
A: We are a factory of key blank and also sell related door hardware products. | ||
Q: Can I get samples? | ||
A: Of course it is our honor and happy to send sample first for conifrmation. | ||
Q:What's the material of the key? | ||
A:Brass,Steel, Zinc Alloy, Titanium, Iron and so on | ||
Q:Which payment terms you accept? | ||
A:T/T, Paypal , L/C and etc. | ||
Q:How you make sure the quality? | ||
A:a. We will consult on your requirement details, and recommend suitable products to you. | ||
b. Before production, we will sent samples to you or you can send us your samples. | ||
c. During production, we will always check quality, package, delivery etc. | ||
d. Before package, with QA to check everything and also will send bulk pictures and videos to you for confirmation. | ||
e. After shipment, we will consult with you about the satisfaction. | ||
Q: How to make sure the delivery date? | ||
A:a. Before production, we will check our production line schduel and see if we can met your time or not. | ||
b. After get your payment, we will start our preparing material immediately. | ||
c. During production, will inform you the production schedule. | ||
d. Before shipment, we will inform you to pay balance on time and booking immediately. | ||
Q:For service? | ||
A: 1) All inquires will be replied with in one working day, even in on hours. | ||
2) Professional sales team will reply your email within 24 hours. | ||
3) All the goods will be inspected before shipment. | ||
4) Any questions we will solve for you ASAP. | ||
5) Samples can be sent to you before bulk for confirm quality. | ||
6) Customize is available for you according to your sample, such as color, material, size, logo, etc. | ||
7)All products have to undergo a rigorous inspection to ensure best quality. |